Power Remedies Service provider Samanga gives comprehensive solar answers to consumers in Uganda and Kenya, together with every little thing from photo voltaic panels to inverters. We have now recognized a solid shopper base that spans federal government businesses, non-public enterprises, and basic consumers.
SolarWinds options are rooted inside our deep connection to our consumer base during the THWACK® on the internet community. In excess of 200,000 members are right here to unravel issues, share technological innovation and most effective procedures, and instantly add to our merchandise growth method.
This award is provided only to prime B2B products and solutions and demonstrates the fact that Samanage presents the highest feasible amount of assistance. It highlights The seller’s comprehensive familiarity with the marketplace they’re providing to as well as needs of their consumers.
The seller provides supscription rate quotation based upon the quantity of agents (ticketing) and equipment (asset administration) your organization has to be certain your pricing plan matches your needs. It’s also doable to incorporate prices for limitless assets and agents.
Certainly one of Samanage’s value propositions is that it lends corporations better visibility on difficulties and incidents; effectively, we predict The seller really should increase the visibility pitch to its asset management.
A corporation focused on the provision of methods that not merely disrupt present marketplace versions, but that also supply new systems to new difficulties during the area.
Samanage don't just supplies complete ITIL-ready IT assistance desk and asset management capabilities, but matches these with trusted customer service. The program is often upgraded to deal with existing market requires, which makes it on the list of benchmarks for the most recent enhancement within their marketplace.
Samanaga suggests a thing in Hinduism, Sanskrit. If you want to know the precise that means, historical past, etymology or English translation of this time period then check out the descriptions on this web page. Include your comment or reference to the ebook if you'd like to lead to this summary write-up.
Numerous provider desk procedures can be integrated into other IT and company processes. SolarWinds Support Desk includes numerous out-of-the-box integrations and an open REST API, allowing for you to really make it Element of the workflows you would like.
SWSD features a configurable Employee Assistance Portal, permitting staff members to create their assistance requests, open up and track their tickets, and find rapid alternatives through the expertise foundation. The portal’s feel and appear can be personalized to the branding needs, and
You can easily check with concerns about your selling price quote by means of customer service or Are living chat. It is possible to learn more about Samanage costs in this article.
The agent can see all ongoing, pending, and solved incidents in the leading watch. It could be entirely configured to instantly present information that issues: due dates, sender, receiver… so there’s no really need to click Every single incident when prioritizing.
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